Quick Picks: How to Handle Spills as a Waiter
 
Sign In Sign Up — It's Free!

How to Handle Spills as a Waiter

Viewing videos requires the latest version of Adobe's Flash Player.
Get the latest Flash player.
Showing 1-5

Part of the video series: How to Be a Good Waiter

left_arrow right_arrow
Add to My Playlist What is a playlist?

Summary: Learn how to handle spills with expert tips and advice on customer service in this free video clip on waiting tables.

Views: 976 | Tags: serving, service, tables, waiting, customer

Get the latest Flash player.
Email Video Add to Favorites
About the Expert

Leslie Moselle With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms. Moselle has worked alo... read more

Hide Comments

Conversations About This Video

  • Comments
    (0 comments)
  • Questions & Answers
    (0 questions) (0 answers)
Be the first to comment on this video.
Have a question about this video topic? Ask our community members and let them share their knowledge with you!
Ask A Question

Video Transcript

How to Handle Spills as a Waiter

Hi! My name is Leslie Moselle and we're here at Mickey Quinn's in Seminole, Florida and on behalf of Expert Village, this is how to be a successful server. Someone accidentally spilled their drink. This is not a moment for you to freak out. No matter how busy you are or how crazy things are, it's not a big deal. The best thing to do when a spill occurs is just take care of it as quickly as possible. You don't want your customers taking care of their own spills. You want to let them know this your job. This is what you're here to do. They're here to relax and enjoy themselves, not to be cleaning up messes. If they wanted to clean up messes, they'd have food at home. You just make sure that you get the mess cleaned up as quickly as possible. Make sure to start from the end of the table and work your way in. The last thing you want to do is have your customers leave here with wet pants or stained clothes. If a spill occurs, things to remember is just wipe it up as cleans as possible. Let the customer know that it's no big deal and that you have it all under control, and that you'll be replacing their drink as soon as possible.

Career Advice Ads

Community Members who...

  • Favorited this Video
  • Rated This Video

Top Tags

acting advice art arts audience audition auditioning auditions business camera career careers communication customer dress fear fighting good interview jobs journalist kill make-up martial martialarts news ninja ninjitsu ninjutsu on-camera preparation props public public speaking relations reporter resume service serving shinobi skill skills speaking speech sportscaster stars tables training types waiting
Check out what people are watching now
left_arrow right_arrow