Knowing Your Alcohol as a Waiter

Video Transcript

Hi! My name is Leslie Moselle and we're here at Mickey Quinn's in Seminole, Florida and on behalf of Expert Village, this is how to be a successful server. Not only do you need to know your food menu, but it's really important as a server to know your alcohol menu as well. Depending on how many drinks or how many types of drinks your restaurant serves, you want to know everything they have to offer. Not everyone is a beer drinker. Some people like wine, and you need to make sure that you know the type of wine that your restaurant or your bar serves. Say your customer is in the mood for some type of white wine. There are a few types of white wine. There are chardonnays. There are pinots and there are also some blushes that your table might want to enjoy. It's really important to know the brands of wine that your bar or restaurant offers. Make sure that if your customer asks you what type of wine do you have on the menu, that you're able to let them know what you offer. If they said I'd like to enjoy a merlot today, then you know what types that you have. Make sure that you're prepared. Just like your study your food menu, you want to study your wine lists and you want to study the types of liquors that you have. This is also very beneficial when your customer wants to order a type of drink. Say they want to order a margarita, you want to know what kind of tequilas that your bar offers because you don't want to offer them something that you don't have. It's also important in up-selling because you don't just want to sell the cheapest type of tequila you have. You want to try to serve them the most expensive, because the more money they spend, the more tip you're going to get and the more money you're going to make at the end of the night. These are some really important tips to remember, so know your alcohol menu as well.

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