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How to Refill Customer Drinks as a Waiter

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Part of the video series: How to Be a Good Waiter

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Summary: Learn how to refill drinks with expert tips and advice on customer service in this free video clip on waiting tables.

Views: 1,217 | Tags: serving, service, tables, waiting, customer

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About the Expert

Leslie Moselle With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms. Moselle has worked alo... read more

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Video Transcript

How to Refill Customer Drinks as a Waiter

Hi! My name is Leslie Moselle and we're here at Mickey Quinn's in Seminole, Florida and on behalf of Expert Village, this is how to be a successful server. When you're running around like a chicken with their head cut off, when you're waiting tables and you're getting really busy, one of the most important things to remember is to make sure to check your table's drinks. Drinks are so important. If all else fails and you can't have time to be nice, laugh it up, tell jokes, at least you can make sure your customer's drinks are filled. I'm going to go ahead and check my customer's table, make sure they don't need anything, make sure that their drinks are filled, because if they're empty, they're not happy customers. I'm going to go check right now. How's everything tasting here. Everything's good. Wonderful. Is there anything I can get for anyone? Nothing specific right now. Wonderful. I'll go ahead and make sure I get you a refill. I'll be right back with that. Actually, thanks. I liked my drink. Good. I'll be right back.

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