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How to Greet the Customer at the Table

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Part of the video series: How to Be a Good Waiter

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Summary: Learn how to greet the customer once they've sat down with expert tips and advice on customer service in this free waiting tables video clip.

Views: 1,015 | Tags: serving, service, tables, waiting, customer

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About the Expert

Leslie Moselle With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms. Moselle has worked alo... read more

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Video Transcript

How to Greet the Customer at the Table

Hi! My name is Leslie Moselle and we're here at Mickey Quinn's in Seminole, Florida and on behalf of Expert Village, this is how to be a successful server. So I got my first table and they just sat down. Once you get your first table, you want to make sure you greet your customer as soon as possible. Don't let them sit down at the table too long by themselves wondering where their server is. Once you get to the table, make sure you say your name, big smile, say hi my name is so and so and I'll be taking care of you today. I'm going to go ahead and head over to my table. Give them to decide on what they want to eat or drink, but if they are ready to place any orders, I'll go ahead and do that right away. Good afternoon. Welcome to Mickey Quinn's. My name is Leslie and I'm going to be your server today. Hi, Leslie. Hi. Did you need a moment to look over the menu? Yes, please. Wonderful. I'll go ahead and give you a second. Take your time.

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