How to Manage Money at a Health Club

Part of the Video Series How to Manage a Private Health Club

Viewing videos requires the latest version of Adobe's Flash Player.
Get the latest Flash player.

Member Comments

Login or register to be the first to comment on this article!

Video Transcript

How to Manage Money at a Health Club
This is Ivan Madar and I am here on behalf of Expert Village talking about essentials of effective club management. Clubs meaning fitness, tennis, spas and similar activities where you deal with people. Especially in the private setting that requires and excellent service. Managing money would be the last area I would like to address. My answer to this always is get a great controller and account who is looking after you, because you can't do it all. You are managing people, you cannot manage money at the same time. Those things take two different skills and they are very time consuming. Whether it's an inside controller (depending upon the size of the facility) or an outside facility that is advising you on your resources, it is very important to have that. Outside of that, you are controlling your income and you are controlling your expenses. I would advise everyone to automate their billing membership fees. It is much more efficient; you avoid collections; and it is very clear when someone is not meeting their obligations paying their dues. It obviously takes a lot less staff and automated billing systems are available throughout the industry and are universally excepted as the best way of doing things. Doing it on your own with a couple of bookkeepers in the back room is never very efficient and it creates a lot of paperwork. It's not cheaper than automated systems.

About the Expert

Expert: Ivan Madar is a manager of several private spas and clubs in the United States. Read More

Related Videos (1-5 of 45)

Why Good Customer Service Is Important
Rating: Unrated
Views: 1,207
Objectives for Providing Good Customer Service
Rating:
Views: 1,028
How Good Customer Service Benefits Seller
Rating: Unrated
Views: 968
Responsibility for Good Customer Service
Rating: Unrated
Views: 854
Professional Attitude With Customers
Rating: Unrated
Views: 683

Arts & Entertainment | Business | Careers | Cars | Computers | Culture & Society | Education | Electronics | Fashion, Style & Personal Care | Food & Drink | Health | Hobbies, Games & Toys | Holidays & Celebrations | Home & Garden | Internet | Legal | Music | Parenting | Parties & Entertaining | Personal Finance | Pets | Relationships & Family | Sports & Fitness | Travel | Weddings | Bartending | Cooking Dictionary
Partner Sites: Airliners | How to Articles | Answers | Funny Videos
Demand Media