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Summary: Troubleshooting printer problems - Select the right printer! Learn how to fix printing errors with these video instructions.
Views: 989 | Tags: jam, ink, paper, how-to, computer, PC, computers, mac, printer, cartridge, troubleshooting, printers
Hi! This is Zak with Expert Village, and today I’m going to talk to you about troubleshooting your printer and why it might not be printing. I’ve checked the cable connections to this printer. The powers connected securely and the USB cable’s connected securely. The printer has ink, it’s powered on and it’s has paper, but for some reason I can’t seem to print. When I look in my applications printing menu and select a printer I notice that the reason why it’s not printing is that I’ve been sending all of my print jobs to the wrong printer. So you should always make sure before printing any documents that you have the proper printer selected from the list. If you don’t see your printer in the list of available printers, see our video about installing software and drivers for your printer.