CC & BCC in E-Mail Etiquette

Video Transcript

Now let's talk about CC and BCC. What these abbreviations stand for. CC is carbon copy, BCC is blind carbon copy. What you want to use as cc for, first of all, if somebody asks you, but sometimes maybe you've been asked to execute a task. Or you want to keep someone in the loop. Maybe you're writing to one of the committee members, but you want all of the committee members to be aware of what's going on. You're writing this letter, this message, this information to one person, but you want to send a copy of it to other people. So, I'm writing this letter to John. But I want Steve and Karen and Bill to have a copy of it just so they know what's going on. They don't need to be directly written into the letter, we're just going to send them a carbon copy. The person that you're sending the email to, will then know when they read the email that those three other people got a copy of the email. Now a blind carbon copy is a little trickier. What a blind carbon copy is, I'm going to send you an email but I'm going to send Tom a blind copy of the email, which means that you don't know that I sent it to him. Now, many people will argue that this is very unethical. That I should let you know that I'm letting Tom know. Maybe Tom's your boss. And, you know, I'm sending you a note but I'm also sending it to him. But I don't want you to know. And a lot of ways I'm setting you up because you could respond back in a negative way to me, and then I can pass that information on to Tom. So blind carbon copies are basically just, if you want someone to know what's going on, but you don't want the other person to know what's going on, if that make sense. The blind carbon copy unfortunately is used many times during conflict. And there are actually many better ways to resolve conflict.

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