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Summary: In e-mails the subject line is an oft overlooked part. Learn e-mail etiquette and popular e-mail features in this free communications video.
Views: 359 | Tags: etiquette, computer, manners, email, E, mail, communications
About the Expert
Tracy Goodwin Tracy Goodwin has a master’s in corporate communication and 10 years experience in professional speaking. Recipient of numerous public speaking awards and is ... read more
Alright, let's talk about subject line for a moment. First of all, what you have to have is a subject line. Many many people, especially in the business world receive, I know people who receive hundred of e-mails everyday. And so they very much rely on those subject lines to determine whether they're going to read that e-mail or not. So, it is essential that you have something in that subject line, but it is also essential that what you have in there is truthful, not just to get their attention, but is specific enough to get their attention. You don't want to make up a bunch of lies in your subject line: "Must be Read Immediately or Else," but be specific about what it is. "Question About Emailing From Tracy G," whatever it is, o a I'm going through I can look at it, I can say, "Oh, okay, I'm going to look at that, I understand that I need to respond to that. So that's really important, that you put something in that subject line that is very specific to what that e-mail is about.