Identifying communication problems can help avoid offending people when talking to them. Learn how to recognize and prevent conflict in conversations from a communication instructor and professional speaker in this free video series.
Gossip is social talk that makes evaluations about another person when they're not there to defend themselves. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
Bad excuse makers rely on excuses way too often. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
With a little direction, anyone can become a better communicator. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
A cognitive disclaimer says to an audience, "I am in full control of my faculties. I do have it together." Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
A credentialing disclaimer is making a statement that proves that the speaker has the credentials to say what they are about to say. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
By taking responsibility, it is possible to make an excuse and still maintain credibility. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
Good excuse makers are the people that make excuses in moderation. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
A hedging disclaimer helps separate the speaker from the message. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
Many offenses could be avoided in communication by simply being aware of who you are speaking to. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
It is ok to make excuses when trying to repair conversations. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
The key to not gossiping is being diplomatic in the refusal to participate in the gossip. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
One motive for making excuses is maintaining self-esteem. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
Many people are unable to recognize communication problems. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
When someone says a disclaimer and another responds to that disclaimer, it's important to acknowledge what the person said in their disclaimer. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
The gossip grapevine is a type or style of communication that exists in corporate cultures and work cultures and can even exist in social circles. Learn how to prevent offenses in conversations from a communications instructor and professional speaker in this free video.
Summary: Effective communication skills are essential for building and maintaining successful relationships with family and coworkers. These skills are also key to managing new environments, people and situations. Interpersonal communication can be verbal or non-verbal, direct or passive and involves both one-to-many and one-to-one interactions.
Improving interpersonal perception builds communications skills and can provide relationship help. Learn about disclaimers and excuses in conversations in this free video series. Capture tips for avoiding gossip to reduce offenses and learn to improve communication with those around you.
Expert: Tracy Goodwin has a master’s in corporate communication and 10 years experience in professional speaking. Recipient of numerous public speaking awards and is a college professor of public speaking, interpersonal communications, voice and diction, and business speech. Goodwin is the author of "Be Delicious: The Art of Voice & Movement Integration."