How to Be a Good Waiter

Summary: Unless your one of those lucky few who get decent jobs in their field right out of college, you'll probably have to get a temporary job in the meantime. Waiting tables is a good choice because the hours are generally flexible, and the pay is pretty decent if you are nice to the customers and have good customer service skills. In fact, waiting tables is a time honored blue collar job that can be performed by almost anyone, but done well by only a few. But whether your a time-tested server or a spill-prone newbie, this informative series will help you be a better waiter.

In this free video series, our expert Leslie Moselle will teach you how to be a the best waiter you can be. She will show you how to greet the customer, upsell, advise the customer, deal with declined credit cards, and properly serve mixed gender parties. She will also teach you how to ask for help from other waiters, handle customer complaints, deal with rude or special needs customers, and present and open bottles of win at the table. Leslie will also teach you how to id customers, refill drinks, know your menu and alcohol, deal with split checks, clear the table, watch for walkouts, and handle spills. Leslie will even show you how to take large party orders and say goodbye after they've finished their meal.