911 Tips in Case of Emergency

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Learn tips on calling 911 in case of emergency from an actual 911 operator in this free accident and emergency preparedness video series.

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Summary: You may already know that in America, in case of an emergency—like a car accident, burglary, shooting, or heart attack—that you should dial 911. What you may not know is how to properly communicate with a 911 operator, so that you can be sure to get the kind of help that you or someone else may need in a hurry. 911 dispatch operators are there to direct your call and send the right people to the right place. When every second counts, you want to make sure you know what to expect should you ever have to make an emergency call in the middle of the night.<p>In this free emergency preparedness video series, learn what to do when you need to call 911, or even if you call by accident. Our expert, an experienced 911 dispatch operator, will tell you what the most important information you need to give is, why you need to give your address, why you may be asked to stay on the line, how to get to the point about what type of emergency you have, how to teach kids to use 911, how to report a car accident, and more tips you need for emergency preparedness. Stay vigilant!

About the Expert

Expert: Jill Maglione is a 911 operator in the Los Angeles area and enjoys teaching people about emergency situations and the right way to react.

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