Series: Professional Phone Etiquette
The telephone is important business technology that has developed its own etiquette. Learn how to practice professional phone etiquette from a communications specialist in thi... more
Views: 1,343
Series: Professional Phone Etiquette
Use pitch, tone, and inflection on the telephone like you do in person. Express yourself through pitch, tone, and inflection with tips from a communications specialist in this... more
Views: 1,059
Series: Professional Phone Etiquette
Putting a customer on hold is a tricky art to master for professionals on the phone a lot. Learn how to put someone on hold from a communications specialist in this free phone... more
Views: 972
Series: Professional Phone Etiquette
Get accurate information when taking a message by repeating what the caller says. Learn how to take good phone messages from a communications specialist in this free phone eti... more
Views: 947
Series: Professional Phone Etiquette
When leaving the office for long periods of time, arrange your phone to forward and tell customers. Learn how to leave an out of office response from a communications speciali... more
Views: 1,185
Series: Professional Phone Etiquette
Business calls go more easily after the right preparations are made. Learn how to prepare for business calls from a communications specialist in this free phone etiquette vide... more
Views: 777
Series: Professional Phone Etiquette
Business calls represent you and your company, so make business calls clear introductions. Make professional business calls with tips from a communications specialist in this ... more
Views: 899
Series: Professional Phone Etiquette
Conclude your business calls with professional courtesy and recapping information. Learn how to end a business phone call from a communications specialist in this free phone e... more
Views: 815
Series: Professional Phone Etiquette
Recording a voicemail greeting will take less time if you prepare. Learn how to prepare for recording your voicemail greeting from a communications specialist in this free pho... more
Views: 977
Series: Professional Phone Etiquette
Making a first impression is important in many business calls and other business dealing. Project professional tone and attitude with tips from a communications specialist in ... more
Views: 1,063
Series: Professional Phone Etiquette
When on the phone, give regular verbal responses to show you are attentive. Be a professional active listener with tips from a communications specialist in this free phone eti... more
Views: 776
Series: Professional Phone Etiquette
Talking on the phone removes the body language we normally use to communicate. Practice professional speed, volume, and articulation on phone calls with tips from a communicat... more
Views: 799